Shipping policy
Processing Time
All orders are processed within 1-2 business day. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 5-7 business days
Delivery delays can occasionally occur.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
We have a 30-day return policy, meaning you have 30 days after receiving your item to request a return.
To qualify for a return, your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To initiate a return, contact us at support@pickleballtshirts.co.
If your return is approved, return shipping costs are the responsibility of the buyer, and can be returned through the agency of your choice. Items returned without prior request will not be accepted.
For any return-related inquiries, you can always reach us at support@pickleballtshirts.co.
Damages and Issues Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can assess the issue and correct it.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The quickest way to get what you want is to return the item you have and make a separate purchase for the new item once the return is accepted.
European Union 14-Day Cooling Off Period If the merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason, and without justification. As mentioned above, your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
Refunds We will notify you once we have received and inspected your return, and let you know if the refund is approved. If approved, you will be automatically refunded on your original payment method within 10 business days. Please remember that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, please contact us at support@pickleballtshirts.co.
is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.